Terms of service

Terms of Service

Last updated: August 4, 2026

Welcome to Mellovy. These Terms of Service ("Terms") govern your access to and use of https://trymellovy.com (the "Site"), including all purchases made through the Site.

By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please do not use our Site.

1. Company Information

This website is operated by Mellovy.

Business Address:

1330 Noriega St

San Francisco, CA 94122

United States

Email: support@trymellovy.com

Phone: +1 650-278-1341

Throughout these Terms, the words "we," "our," and "us" refer to Mellovy.

2. Eligibility

By using this Site, you represent that:

You are at least 18 years old, or the age of majority in your jurisdiction.
You have the legal authority to enter into binding agreements.
The information you provide is accurate and complete.

3. Products

We make every effort to display our products as accurately as possible.

However, we cannot guarantee that:

Colors displayed on your device are completely accurate;
Product images exactly represent every detail of the item;
Product descriptions are entirely free from typographical or technical errors.

Minor differences in appearance may occur due to manufacturing processes or screen settings.

4. Pricing

All prices displayed on the Site are subject to change without notice.

We reserve the right to:

Correct pricing errors;
Modify or discontinue products;
Cancel orders affected by pricing mistakes.

Taxes, customs duties, import fees, and other governmental charges are the responsibility of the customer unless otherwise stated.

5. Orders

After placing an order, you will receive an order confirmation email.

This confirmation does not constitute acceptance of your order.

We reserve the right to refuse or cancel any order for reasons including, but not limited to:

Suspected fraud;
Payment issues;
Product availability;
Incorrect pricing;
Violation of these Terms.

If payment has already been collected, an appropriate refund will be issued.

6. Payment

We accept secure payment methods made available during checkout.

Payments may be processed through trusted third-party providers including:

Shopify Payments;
PayPal;
Shop Pay;
Apple Pay;
Google Pay;
Major credit card processors.

By submitting payment information, you represent that you are authorized to use the selected payment method.

7. Shipping

Shipping times are estimates only.

Delivery dates are not guaranteed.

We are not responsible for delays caused by:

Customs inspections;
Weather conditions;
Carrier delays;
Force majeure events;
Incorrect shipping information provided by the customer.

Risk of loss transfers to the customer once the package has been delivered by the shipping carrier.

8. Returns and Refunds

Returns and refunds are governed by our Return and Refund Policy, which forms part of these Terms.

By placing an order, you acknowledge that you have reviewed and accepted our Return and Refund Policy.

9. Intellectual Property

All content available on this Site, including but not limited to:

Logos;
Product images;
Videos;
Graphics;
Text;
Icons;
Designs;
Website layout;
Software;
Branding;

is owned by Mellovy or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used without prior written permission.

10. Acceptable Use

You agree not to:

Use the Site for unlawful purposes;
Attempt unauthorized access to our systems;
Interfere with the security or operation of the Site;
Upload malicious software;
Engage in fraudulent activities;
Infringe intellectual property rights;
Use automated tools to scrape or collect data without permission.

Violation of these Terms may result in termination of access.

11. User Content

If you submit reviews, comments, photos, or other content to Mellovy, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, and display such content for marketing, promotional, and operational purposes.

You represent that you own or have permission to use any content you submit.

12. Disclaimer

The products sold by Mellovy are provided "as is" and "as available."

To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including:

Merchantability;
Fitness for a particular purpose;
Non-infringement.

Nothing in these Terms limits any rights that cannot legally be excluded under applicable consumer protection laws.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Mellovy shall not be liable for:

Indirect damages;
Incidental damages;
Special damages;
Consequential damages;
Lost profits;
Loss of data;
Business interruption.

Our total liability relating to any purchase shall not exceed the amount paid by the customer for the applicable order.

Some jurisdictions do not permit certain limitations of liability, so portions of this section may not apply.

14. Indemnification

You agree to indemnify and hold harmless Mellovy, its owners, employees, affiliates, contractors, and service providers from any claims, liabilities, damages, expenses, or legal fees arising from:

Your use of the Site;
Your violation of these Terms;
Your violation of applicable laws;
Your infringement of third-party rights.

15. Privacy

Your use of this Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

16. Third-Party Services

Our Site may contain links to third-party websites or services.

We are not responsible for the content, policies, security, or practices of third-party websites.

Accessing such websites is at your own risk.

17. Force Majeure

Mellovy shall not be liable for delays or failures resulting from circumstances beyond our reasonable control, including but not limited to:

Natural disasters;
Pandemics;
War;
Government actions;
Labor disputes;
Internet outages;
Carrier disruptions.

18. Governing Law

These Terms shall be governed and interpreted in accordance with the laws applicable in the United States, without regard to conflict of law principles.

Where mandatory consumer protection laws apply in the customer's jurisdiction, those mandatory rights remain unaffected.

19. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

20. Changes to These Terms

We reserve the right to modify these Terms at any time.

Updated versions will be posted on this page with a revised "Last updated" date.

Continued use of the Site after changes become effective constitutes acceptance of the updated Terms.

21. Contact Information

If you have any questions regarding these Terms of Service, please contact us.

Mellovy

Website: https://trymellovy.com